Sub-processors

Last updated 2026-10-03

These are the companies that process data on our behalf so the service can run. Each one gets only what its job needs.

Current sub-processors

  • Google Cloud

    What they do
    Hosting and infrastructure (Kubernetes Engine, Cloud SQL, Memorystore, Secret Manager, Artifact Registry, and Cloud Storage, which holds email attachments, CVs among them). Vertex AI, in Doha, Qatar (me-central1), converts the subject and body of inbound email, and your knowledge-base documents and corrections, into numerical representations for knowledge-base answers. No CV attachments are sent to it.
    Where
    Doha, Qatar (me-central1)
    What they receive
    Everything the service stores, at rest and in processing.
  • Cloudflare

    What they do
    Content delivery, DNS, and network security
    Where
    Global edge network
    What they receive
    Request metadata in transit. No stored customer data.
  • Vercel

    What they do
    Serves the marketing site and the customer dashboard
    Where
    Global edge network
    What they receive
    Requests to the dashboard and the marketing site. Customer data is fetched server-side from our own services and is not stored here.
  • Clerk

    What they do
    Authentication and organization membership
    Where
    United States
    What they receive
    The names, email addresses and sign-in activity of your team members. No candidate or customer data.
  • Stripe

    What they do
    Payments and subscription billing
    Where
    United States
    What they receive
    Your billing contact and payment details. Stripe holds the card; we never do.
  • OpenAI

    What they do
    AI model provider
    Where
    United States
    What they receive
    The content of the turn being handled, including the full text of CVs for screening. Never your connected mailbox credentials. Not used to train their models.
  • Anthropic

    What they do
    AI model provider
    Where
    United States
    What they receive
    The content of the turn being handled, including the full text of a CV when it is the fallback model for screening. Never your connected mailbox credentials. Not used to train their models.
  • Twilio

    What they do
    Telephony, SMS, and call recording
    Where
    United States
    What they receive
    Phone numbers, call audio and SMS content for the phone automation.
  • ElevenLabs

    What they do
    Speech synthesis
    Where
    United States
    What they receive
    The text spoken back on a call.
  • Deepgram

    What they do
    Speech transcription
    Where
    United States
    What they receive
    Call audio, to turn it into text.
  • Namecheap Private Email

    What they do
    Outbound email from the platform
    Where
    United States
    What they receive
    The content of notification email the platform sends to your team.

Named, but not sub-processors

You may have seen these mentioned. They are here so their absence from the list above reads as a decision rather than an omission.

  • SendGrid

    Not in use. The platform's outbound email goes through Namecheap Private Email over SMTP.

    The domain-verified system connection for digest delivery is provisioned. On that day this entry moves into the list above and the published page changes with it.

  • Temporal

    Self-hosted inside our own cluster, backed by our own database. No data leaves our infrastructure for it.

Changes

  • 2026-09-06

    First published as a table. The same providers the privacy policy already listed, with what each one receives stated per provider.

  • 2026-10-03

    Google Cloud's entry now names two of its products it did not name before: Cloud Storage, which holds email attachments, and Vertex AI, which converts inbound email and your knowledge-base content into numerical representations for knowledge-base answers, in Doha, Qatar, with no CV attachments. The OpenAI and Anthropic entries now say that they receive the full text of CVs for screening. No new provider was added.

We notify the account contact by email when this list changes. If you would like a second address on that notice, tell us.

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